03-30-20

BE SAFE & TAKE CARE OF EACH OTHER : COVID-19

To our AHD family and valued guests,

Our primary concern at Appleton Harley-Davidson is the safety and health of our staff, customers, visitors. We are vigilantly monitoring the COVID-19 situation and have the appropriate precautions in place to ensure a healthy experience.

To prevent the spread of COVID-19 and reduce potential risk of exposure, we have implemented the following precautions in our best effort to keep everyone as safe as possible from this virus:

  • We have hand-sanitizing stations throughout the dealership for visitors and personnel to clean their hands frequently.
  • We have increased the frequency in which high-volume, high-touch areas, including paper towel dispensers, vanity tops, counters, and door handles, are cleaned and sanitized.
  • Our showroom offices, motorcycles, and common sitting areas are disinfected and cleaned regularly throughout the day - these measures include the use of disinfectant cleaning agents and increased frequency.
  • We are also wiping down and disinfecting all areas and products that people try on or touch as needed.
  • All Winter Storage bikes will be cleaned and wiped down prior to you taking them, or discreetly delivering them to your home.
  • All staff has been instructed to refrain from shaking hands and to practice social distancing of 6-feet as allowed.
  • We have adjusted our hours to the following: Monday – Friday 10am-6pm, Saturday 10am-4pm, closed on Sundays.
  • We will not make any employee work if they aren’t comfortable doing so. We're allowing flexible scheduling and work from home options, where feasible.

We're also offering the following services in our efforts to keep everyone safe and healthy:

  • Phone ordering and curbside pickup for all parts, motorclothes, and general merchandise
  • Free delivery is available for orders over $100, within a 20-mile radius of dealership.
  • Shipping options are available for orders outside the 20-mile radius.
  • Our online store is currently offering free shipping and 10% off $100+ orders: appletonhd-shop.ecwid.com
  • Motorcycle pickup and delivery for Service with discrete greeting

Our goal at Appleton Harley-Davidson is to provide an exceptional customer experience to all our guests and that has not changed during this rapidly evolving time.

Please know that we still look forward to serving all of you whenever needed. If you plan to visit Appleton Harley-Davidson or need any assistance from us, we encourage you to do so.

We also have the capability to video chat with you or show you product via video. Please call us to arrange this option.

Please be safe and thank you for being a loyal customer. If you have any questions, please don’t hesitate to reach out to us or any of our team. This too will pass, and we will all be blowing that Coronavirus right off us at 70mph on the #1 Social Distancing Machine.

Sincerely,

Josh Doughty, Shelley Draeger, and rest of the Appleton Harley-Davidson Team

Dealership Phone #: 920-757-1651


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